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Track survey started from QR code

  • September 28, 2023
  • 4 replies
  • 216 views

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Hello!

Is anyone able to track number of surveys started from a QR code? I would like to understand how many people scan the code but do not complete the survey. Survey started show as “N/A” in the reporting for QR code distribution channel.

 

Many thanks!

Federica

4 replies

Deepak
QPN Level 8 ●●●●●●●●
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  • 1549 replies
  • September 28, 2023

@dezzanf 

QR Code has anonymous link in it, hence you wouldn’t be able to track distribution.

You can still check response in progress within Data and Analysis for people who atleast answered first page and went on second.

Hope it helps!


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  • 17 replies
  • September 28, 2023

Hi @dezzanf,  to track the number of surveys started from a QR code may depend on how you’ve set up your survey and QR code distribution. If you’re seeing “N/A” for survey starts in the reporting, it’s possible that the tracking is not configured properly or that it’s not supported for your specific distribution method.


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  • Author
  • 2 replies
  • September 29, 2023

Thanks a lot for your answers!


TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 5911 replies
  • September 29, 2023

@dezzanf,

You can add a parameter to your url to indicate it is from a QR (e.g., qrc=1) and create a QR code for the url with the parameter. Then add the parameter (e.g. qrc) as an embedded data field to your survey.


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