We launched a survey in February, prior to adding the Distribution dataset to my Dashboard. I didn't realize the Dashboard would only pull in Distributions sent _after _the data source was added to the Dashboard. As a result, my response rate calculations are off for this survey. My response count is fine, but I need to add to the total being reported from the Distributions.
I submitted a support ticket, and realize this is expected behavior, but am wondering if anyone has found a solution to getting an accurate report of response rates in this situation?
Solved
How to add first Distribution totals to what's reported in Vocalize
Best answer by PeeyushBansal
If your survey is completed, i suggest to create one survey and using the download distribution history from your original survey create a csv file with columns like we have in distribution survey (dist_complet, bounce, opende, complete....). Import this csv to newly created survey,
Add and Map this survey to the dashboard and create widget as desired.
View originalAdd and Map this survey to the dashboard and create widget as desired.
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