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Presenting full screen uploaded videos

  • May 8, 2019
  • 1 reply
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To Qualtrics community good day,
I have a problem presenting full screen uploaded videos.

I used a descriptive text>rich content editor>video icon and then uploaded an FLV file (with mute audio)>advanced settings, then set the dimensions to 1350X450 to fit to a full screen, but the video will show neither in the preview nor when I activated the study and not even when I uploaded a video from YouTube.
Could you please help me?

Best answer by Anonymous

Hello @Rakefet ,

One of the reason may be you are using trial account. (As custom code is not supported in trial account)
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  • May 8, 2019
Hello @Rakefet ,

One of the reason may be you are using trial account. (As custom code is not supported in trial account)

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