The simple tables visualizations are not showing any of the options with zero respones | XM Community
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The simple tables visualizations are not showing any of the options with zero respones

  • November 12, 2021
  • 2 replies
  • 69 views

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I have a 5-point Likert Scale (Strongly Disagree-Strongly Agree). None of my respondents selected the second point on the scale (disagree) and so the "simple table" and bar graphs are only showing 1-Strongly Disagree, 3-Neutral, 4-Agree, 5-Strongly Agree because there were respondents who selected some of those options. However, I need to be able to also show that 0 or 0% selected 2 (i.e. disagree) as a meaningful data-point. I reached out to support and they only confirmed that I have zero responses for the "Disagree" rating and that's why it's not displaying in the visualizations. They haven't given me a solution to fix it so that I can show that 0% disagree with a given topic.
Please help!

2 replies

Priyanka_Fid
Level 2 ●●
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  • Level 2 ●●
  • 23 replies
  • November 12, 2021

you can write a note on question like only data points having data are shown.

Also you can show B2B, T2B, NEUTRAL.


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  • Level 1 ●
  • 2 replies
  • April 19, 2023

In standard reports, this is supported. It doesn’t make sense it is not supported in dashboards, were I would expect parity and expanded features.

 

 

 


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