Website feedback: slider or feedback tab? | XM Community
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Michael_Cooksey
Administrator
11 days ago
Question

Website feedback: slider or feedback tab?

  • July 20, 2022
  • 1 reply
  • 25 views
S
Level 2 ●●
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  • Swyatt
  • Level 2 ●●
  • 12 replies

I want to create an intercept that will appear 10-20 seconds after someone visits my company's website. Upon hitting the "X" I'd like the window to close, but the feedback tab to remain in case they want to come back to the survey later. How do I set this up? Do I use the slider or feedback tab creative for this?

1 reply

C
Level 4 ●●●●
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  • Chhavi_Ch
  • Level 4 ●●●●
  • 102 replies
  • July 28, 2022

Hi Swyatt ,
Feedback button creative make more sense for your request.
also, you can embed the survey in it or put the survey in overlay or new window.

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