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Dropbox Contact Import Automation


TJMeersman999
QPN Level 2 ●●
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Hello, I am having a hard time getting my Qualtrics Automation to recognize my Dropbox folder path. It keeps saying  to find the folder. It keeps saying ensure the folder exists and has not been deleted. I have tried different iterations of the folder path and can get nothing to work!

3 replies

krbhavya
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 172 replies
  • June 6, 2023

Hi @TJMeersman999 

You can check if the folder has the appropriate permissions for the Qualtrics Automation to access it. Or secondly you can try use absolute (full) path of the folder.


TJMeersman999
QPN Level 2 ●●
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  • Author
  • QPN Level 2 ●●
  • 18 replies
  • June 6, 2023

@krbhavya I have tried all the different folder paths. Do you know how to check the permissions in Dropbox to make sure the folders have the right permission to be access I guess?


krbhavya
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 172 replies
  • June 6, 2023

Hi,

To check the permission of the folder you can right click on the folder and select the "share" tab from the menu.


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