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The Qualtrics Experience Community is the world's leading experience management community.
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🕹️ New High Score | Badge of the Month | September 2026

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Describe the Decision, Get the Study: Conjoint and MaxDiff in Research Agent

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Recently Active
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ShazzaNM

Survey Platform

Unsupported Survey Options - SkinType

I keep getting this error on the Online mobile app when I try and download the survey. I have gone through the information on mobile optimisation, and not sure what to do. Have changed the theme, to hopefully be more compatible.

5906

I

5 hours ago

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NikeetaQPN Level 3 ●●●

Workflows

How to trigger a second survey to the same respondent after a Qualtrics ticket is closed when the original survey is triggered externally

Hi Team,We have a requirement where the initial survey is hosted in Qualtrics, but the survey trigger/distribution is handled by an external platform through an API.Our current process is:The external platform triggers the Qualtrics survey through an

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N

7 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - September 23, 2026

Features Released On Or Before September 23, 2026 Release NotesRelease Notes In-Product Guide: Recent Qualtrics releases will now be announced within your Qualtrics account. Visiting the linked resources in the guide will allow you to view past upd

1580

Feedback on the new Email Distribution UI/Process

I usually don't leave feedback related to user interface designs or decisions, but I have found the new e-mail distribution UI and process to be awful. Prior to the new UI and process, all options related to creating an e-mail distribution—selecting

713

J

11 hours ago

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analopezrodQualtrics Employee

Survey Platform

Move from Legacy Results Reports to Results Dashboards

This is an important product notification regarding the upcoming deprecation of Legacy Results-Reports. Legacy Results-Reports are being retired. To avoid disruptions, you'll need to move to Results Dashboards.What you need to doIf you only use quest

88224

Duplicate survey's report is missing all data and shows "unexpected error" in all graphs

I have a series of events I’m trying to gather feedback on from participants through a survey, and I don’t need to change any of the questions, so for each new event I’m duplicating the survey, along with its report. The report template gets copied i

243

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

1364

How to reveal additional content when a participant clicks a chevron in Qualtrics?

Hello everyone,I’m looking to set up an experiment in Qualtrics and would appreciate some advice on how best to implement it.Participants will initially see an image showing several product categories. The image will include a chevron/arrow, and when

502

20 hours ago

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IKOURK

Experience Management (XM) Discussions

Australian High School Teachers on Critical Thinking and Students’ Ability to Think Critically?

Hi all, If you have time and have practised as an Australian School Teacher, I would appreciate it if you could complete this quick survey for me, as part of my EDUC6019 research project. Am I conducting a short survey about Critical Thinking and Stu

20

Making One Question Look Like Two

I work at a university and we organize an event year for the students to present their research. For scheduling, we use a Qualtrics survey that lets students choose a day and time from a list. The selections are linked to quotas. Once enough people c

774

U

1 day ago

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NikeetaQPN Level 3 ●●●

Workflows

How to trigger a second survey to the same respondent after a Qualtrics ticket is closed when the original survey is triggered externally

Hi Team,We have a requirement where the initial survey is hosted in Qualtrics, but the survey trigger/distribution is handled by an external platform through an API.Our current process is:The external platform triggers the Qualtrics survey through an

40

Duplicate survey's report is missing all data and shows "unexpected error" in all graphs

I have a series of events I’m trying to gather feedback on from participants through a survey, and I don’t need to change any of the questions, so for each new event I’m duplicating the survey, along with its report. The report template gets copied i

243

How to reveal additional content when a participant clicks a chevron in Qualtrics?

Hello everyone,I’m looking to set up an experiment in Qualtrics and would appreciate some advice on how best to implement it.Participants will initially see an image showing several product categories. The image will include a chevron/arrow, and when

502

Making One Question Look Like Two

I work at a university and we organize an event year for the students to present their research. For scheduling, we use a Qualtrics survey that lets students choose a day and time from a list. The selections are linked to quotas. Once enough people c

774

How to hide filter labels for role restriction filters?

I am just taking over a new program and have been asked to try and hide the filter labels from certain filters?If you look at my screenshots there is one where a filter is set to a user’s email address (the very first filter) and it does not display

241

1 day ago

gPandey_715Level 4 ●●●●

Survey Platform

How can I calculate property-level response rate based on distinct property code in CX Dashboard?

Hi everyone,I have a B2B survey where multiple respondents can belong to the same property. Each property has a unique Property code.For example:Respondent Property Code Status Owner 1 M001 Complete Owner 2 M001 Complete Owner 3 M002

181

1 day ago

kgillisLevel 6 ●●●●●●

Survey Platform

New email distribution experience - HELP (terrible UI)

Is there a way to display in the new email experience (distributions) to pair/show together the emails that go out to the same list? We send distributions to several lists each week and set up reminders differently based off each list. In the “new ex

220

2 days ago

cami_mqLevel 2 ●●

Survey Platform

Exposing Dashboard/Survey data via API for external partners with row-level data segregation

Hi everyone,We are currently tackling an architecture challenge with Qualtrics and would love to know if anyone has faced a similar use case or could share recommendations.Context & Requirements: We need to provide external partner offices with A

130

2 days ago

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laveenacrastaLevel 1 ●

Survey Platform

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

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How to show multiple field groups as separate column data in a table widget.

I have set up 2 matrix questions in a survey with the same set of attributes. The purpose is to analysis importance vs satisfaction across these attributes for key drivers. In the dashboard I would like to setup a single table that can show average s

352

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2 days ago