Any ideas for minimizing survey fatigue among clinical staff?
Hello! I've asked this question to the general community but also wanted to ask it to other healthcare practitioners to see how you handle this situation.
We are the National Library of Medicine (one of the 27 institutes at the U.S. National Institutes of Health). One of our information products is used daily--sometimes many times during the day--by healthcare practitioners (think physicians, physician assistants, RNs, etc.) who are logging into their hospital system or medical practice network several times a day to look up information about a specific medication. This refreshes the site cookie which means that the Qualtrics settings for not redisplaying based on the site cookie don't work--so they receive the survey too often and complain to us about being asked to take the same survey multiple times.
I would imagine that this may come up for other healthcare organizations--like hospital systems, teaching hospitals, etc., and that there may be some best practices for using custom code in the Qualtrics intercept to avoid excessive display of the survey. If there are, could people on the network please let me know here? Thanks in advance!