Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.
If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry analysis that CX practitioners will reference throughout the year.
Answers are completely anonymous and will only be published in aggregate in XM Institute’s upcoming report.
This survey closes on January 30th – we’d love to hear from you before then, and stay tuned for the insights!
