Best way to get rating & comment from iOS App Store and Android Google Play | XM Community
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Michael_Cooksey
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21 days ago
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Best way to get rating & comment from iOS App Store and Android Google Play

  • November 23, 2023
  • 4 replies
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Nam Nguyen
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  • Nam Nguyen
  • QPN Level 8 ●●●●●●●●
  • 1091 replies

Hi community! I'm currently working on an app, and I'm eager to gather valuable feedback on both the App Store and Google Play. Additionally, I'm looking into using the Qualtrics dashboard to monitor this feedback seamlessly.

I'd love to hear your experiences and insights on this! What are the most effective strategies you've used to collect comments, reviews, and ratings from users?

Thanks in advance for your suggestion!

Best answer by Nam Nguyen

​@Bmin I did endup build an inhouse solution by hook up a IDP to Dashboard. Then I use this API to update the data regularly api.qualtrics.com/47455b8dc2201-add-records-to-imported-data-project.

About getting the App Store and GG Play rating there’s alot of solution online and API to get them.

GitHub - datasciencecampus/app_review: Code to get reviews from the Apple App Store and Google Play APIs
Hope this help

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Nam Nguyen - XM Technology Consultant | DXCON Vietnam
AlonsoC
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  • AlonsoC
    AlonsoC

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  • Bmin
  • 2 replies
  • February 26, 2025

Did you ever get this one figured out?  Currently facing the same question.  

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • Nam Nguyen
  • Author
  • QPN Level 8 ●●●●●●●●
  • 1091 replies
  • Answer
  • February 28, 2025

​@Bmin I did endup build an inhouse solution by hook up a IDP to Dashboard. Then I use this API to update the data regularly api.qualtrics.com/47455b8dc2201-add-records-to-imported-data-project.

About getting the App Store and GG Play rating there’s alot of solution online and API to get them.

GitHub - datasciencecampus/app_review: Code to get reviews from the Apple App Store and Google Play APIs
Hope this help

Nam Nguyen - XM Technology Consultant | DXCON Vietnam
B
AlonsoC
2 people like this
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    Bmin
  • AlonsoC
    AlonsoC
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  • Bmin
  • 2 replies
  • February 28, 2025

Thanks ​@Nam Nguyen - that makes complete sense and it’s where I was leaning.  But to replay it in my own words -

  1. Use API to get App Store and Google play rating data and comments
  2. Use API to place data into IDP.  

Correct?  Thanks for the help!

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • Nam Nguyen
  • Author
  • QPN Level 8 ●●●●●●●●
  • 1091 replies
  • March 5, 2025
Bmin wrote:

Thanks ​@Nam Nguyen - that makes complete sense and it’s where I was leaning.  But to replay it in my own words -

  1. Use API to get App Store and Google play rating data and comments
  2. Use API to place data into IDP.  

Correct?  Thanks for the help!

​@Bmin Yes, and 3. Connect IDP to your Dashboard.

Nam Nguyen - XM Technology Consultant | DXCON Vietnam

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