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CX Dashboards widget limit


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Hi All,

 

It’s been sometime since I created a dashboard from scratch and of a large size but upon creating one today I ran into the limit of 100 widgets (as mentioned (very briefly) here: https://www.qualtrics.com/support/vocalize/widgets/building-widgets-cx/).  I am 10 short of what I need.  Has anyone found a way round this?

 

I understand why they have put a limit on this to keep it functioning smoothly but to be honest I have some old dashboards with over 200 widgets on some pages and they work fine.  It should just be a guidance / alert.  I am happy to accept it’s my responsibility as to how many widgets i have on my dashboard (FYI it’s for reporting, producing a set of tables covering all the permutations and combinations setup in a specific way that will then copy and paste into excel the way I need).

 

Creating a second page is my last resort.  I’ve tried creating a widget on a different pages but the page I want to move it to is greyed out.

 

Any thoughts?

 

Thanks

 

Rod Pestell

5 replies

Aggarwal
Level 4 ●●●●
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  • Level 4 ●●●●
  • 134 replies
  • February 1, 2025

I am not sure if there is such limit, if your other dashboard have 100+ so i think you have to contact qualtrics support to enable it for your brand


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  • Author
  • Level 4 ●●●●
  • 334 replies
  • February 2, 2025

Hi @Aggarwal,

 

Thanks for the reply.  I think this is something set in stone for newer dashboard pages or something that has since been implemented (without informing us in the weekly bulletin).   The support page states it so I can only assume it is for all users.  I think the caveat is that where one had a dashboard with more than 100 widgets in before the time they implemented it then you can still edit them but you just can’t add or duplicate new ones.

 

I must say 100 widgets can be used up very easily if you are wanting to make the dashboard look presentable and show images and text boxes to help guide the user.  It doesn’t take long to use that up.  We split our data in many ways so need to ensure this is easily viewable by ensuring it has all the data on one page.  Pages filters won’t allow you to compare the different datasets in one go so that’s not really a solution in this context.  (i do use pages filters though).

 

I appreciate Qualtrics (if they do read this) they have sided with caution as they want to make sure their dashboards run smoothly but if the user reads their support page I feel they should not have made this a statutory limit and more of a guidance.  Then it’s our responsibility.  (more so if they were to sort out all the errors that come through in the console window about each widget, that my help too!)

 

I feel another product idea coming along but as many users will know - working with their product idea system to be honest is not workable nor usable at the best of times (so what’s the point I hear myself say - which is a really sad state of affairs when you get to that point). :(  Anyway I digress.

 

If anyone has a solution to this that would be great

 

Thanks

 

Rod Pestell

 


  • Level 4 ●●●●
  • 209 replies
  • February 5, 2025
Rod_Pestell wrote:

Hi All,

 

It’s been sometime since I created a dashboard from scratch and of a large size but upon creating one today I ran into the limit of 100 widgets (as mentioned (very briefly) here: https://www.qualtrics.com/support/vocalize/widgets/building-widgets-cx/).  I am 10 short of what I need.  Has anyone found a way round this?

 

I understand why they have put a limit on this to keep it functioning smoothly but to be honest I have some old dashboards with over 200 widgets on some pages and they work fine.  It should just be a guidance / alert.  I am happy to accept it’s my responsibility as to how many widgets i have on my dashboard (FYI it’s for reporting, producing a set of tables covering all the permutations and combinations setup in a specific way that will then copy and paste into excel the way I need).

 

Creating a second page is my last resort.  I’ve tried creating a widget on a different pages but the page I want to move it to is greyed out.

 

Any thoughts?

 

Thanks

 

Rod Pestell

You are right, there is a limitation that each page can only have 100 widgets. Old dashboards can still have 100+, but not new dashboards. 

 

See, if you can delete section titles or header widgets, so that you can have all your main widgets in reporting page.


AlexandreLeduc
QPN Level 3 ●●●
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  • QPN Level 3 ●●●
  • 46 replies
  • February 5, 2025

Hi ​@Rod_Pestell ,

With the new Rich Text Editor, you can now add piped text like and include your NPS score, average, count or other metrics. Maybe you could use that as a workaround and merge some numeric widgets with some of your text widgets. Without seing your dashboard, I’m not sure if this is an acceptable solution, but I hope this might help.


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  • Author
  • Level 4 ●●●●
  • 334 replies
  • February 6, 2025

Hi ​@AlexandreLeduc

Thanks for the idea.  I will have to see if I can combine some widgets using that but I think the problem will be that you still can’t create a table in it in order to control the positioning and spacing (I was on the preview of this some time back and highlighted the need for that as that would then make it super flexible).  I think when I last tried adding a custom metric into the rich text editor I also quickly ran into the fact that you were limited in terms of what fields you could add.  For example you can’t add the max of a date field to show what date the latest data is to.

 

I will continue thinking but if anyone has any further ideas that would be great.


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