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Distribution type & response rate

  • November 20, 2020
  • 4 replies
  • 103 views

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Hi community !
I work on distribution dashboard and I have a problem with the number of finished or strated surveys.
I would like to show the difference between the response rates depending on "invite" or "reminder" email. When I put a filter Distribution type there is any responses for reminder email than for invite email.
Someone can help me please ?
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Best answer by LaurenK

Hi CamilleWB - if you haven't yet already, we recommend reaching out to our Support team, as it looks like something may not be working as intended here! Otherwise, we believe they will best be able to help you with your filter setup 😀

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4 replies

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • December 2, 2020

Hi CamilleWB - if you haven't yet already, we recommend reaching out to our Support team, as it looks like something may not be working as intended here! Otherwise, we believe they will best be able to help you with your filter setup 😀


vgayraud
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 376 replies
  • December 5, 2022

Hi CamilleWB ,
I know this is an old post but I'm having the same problem. Did you ever find a solution?
Thanks!


SRenoMT
Level 1 ●
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  • Level 1 ●
  • 8 replies
  • June 7, 2023

I am running into the same issue but I believe this is not possible if I am reading this help page correctly.

 

 


Forum|alt.badge.img+32
  • Level 6 ●●●●●●
  • 241 replies
  • June 8, 2023

I also believe it is not available, we are unable to distinguish between invite & reminder in our distribution reporting.  Would be a great feature request when Qualtrics open those back up (albeit suspect others would have requested it previously).