Hi! We utilize a dashboard template for creating new dashboards within Qualtrics CX. This template consists of numerous pages and widgets, and I have translated it into Dutch by switching my account settings from English to Dutch.
The problem arises when I make a copy of the template. Text that was originally in Dutch reverts back to English. This issue has occurred previously, and although I have ensured that the template is correctly translated in both Dutch and English versions, when making a copy, various widgets display text in English despite my platform settings being in Dutch.
It seems that the reversion may be related to text modifications made on the front end rather than within the translation file. Strangely, exporting the labels from the correctly translated template results in them appearing correctly in the Excel file. However, when making a copy of the template, the first page defaults to English. Importing the Excel file of the template doesn't resolve this issue.
I need assistance in understanding why this reversion to English occurs during the copy process and how to ensure that copied templates maintain the correct language settings consistently.
Ideas?
