Surveys have been the single way to administer employee listening programs for decades. As have many things in the past three years, that’s drastically changing. With new technology enabling bigger impact, and the role of employee experience (EX) leaders expanding beyond the traditional scope, organizations have growing expectations. With that, comes the need for an overhaul of how you do EX.
In our recent study, we identified new ways that organizations are running their listening programs to shape an employee experience that allows HR leaders to drive organizational goals.
One key insight from our study was that HR/EX professionals are open to changing the status quo. For example, more plan to invest in new forms of tech within the next 12 months, including 360-degree multirater feedback (33%), external data sources (30%), and employee social listening and sentiment analysis (26%).
To learn more about our study, you can read the full study here.
How has your organization adapted your employee listening initiatives over the past three years?