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Participation rate widgets in a EX Dashboard

  • July 15, 2024
  • 1 reply
  • 95 views
YenMejia_Voce
QPN Level 4 ●●●●
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Why might a participation rate widget and a participation rate table get damaged when adding filters to the dashboard?

 

It should be noted that the applied filter originally had 9 values and was recoded to 2 values. That is where the issue occurs.

Best answer by Varun Raj Akula

Hi ​@YenMejia_Voce ,

The issue with the participation rate widget and table is likely due to the recoding of metadata fields. You cannot filter these widgets by recoded metadata. To resolve this, you can either:

  1. Edit the metadata field values in the participant window to match the recoded values.
  2. Add a new metadata field with the recoded values and map it to your dashboard.

For more details you can refer to Participation Summary Widget (EX) & Response Rate Table Widget (EX) support pages.

Thank you!

Regards! Yen.

    1 reply

    Varun Raj Akula
    QPN Level 3 ●●●
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    • Varun Raj Akula
    • QPN Level 3 ●●●
    • Answer
    • December 10, 2024

    Hi ​@YenMejia_Voce ,

    The issue with the participation rate widget and table is likely due to the recoding of metadata fields. You cannot filter these widgets by recoded metadata. To resolve this, you can either:

    1. Edit the metadata field values in the participant window to match the recoded values.
    2. Add a new metadata field with the recoded values and map it to your dashboard.

    For more details you can refer to Participation Summary Widget (EX) & Response Rate Table Widget (EX) support pages.

    Thank you!

    Varun Raj Akula
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