Hi @danellegodinez13,
I actually abandoned the employee Journey Analytics model in favor of a different type of project. I manage 4 lifecycle projects and several annual/quarterly projects within our team. I created a survey project that had every question from every survey. I then created a dashboard and imported each survey as a data source. I currently have tested 6 surveys in this dashboard, and have run into no issues. Each of the surveys maps to their own questions within my Journey survey. This allowed me to create benchmarks and comparisons for all of them and allow my new hire, engagement, onboarding and exit data to all live in the same survey. the benefit of this arrangement is, unlike the Journey Analytics project, my data is live so I don’t have to refresh my lifecycle data, it updates automatically. it took a little more setup on my part the JA dashboards do, but this allows me to use basically every widget except response rates (that one gets too messy as I only have 1 participant in my project to pull in the right metadata fields). I think the Journey Analytics has the right idea, but using flat files for ongoing surveys, to me, is silly. I want to set something up and have it run automatically. I try to remove as many manual requirements as I can from my projects. If you have any additional questions about how I set this up, please let me know.
@XM_JoshB - Hi Josh, thank you for the insight on how you were able to complete this. I am beginning to go down this path with my EX-survey program. We have a total of 3 onboarding surveys (Day 5, Day 30 and Day 60) that I would like to pull together into one dynamic dashboard. Would you be willing to share more about the single participant loaded into the journey project? I would like to pull in the proper metadata fields as filters, so I appreciate any information you can share.
Hi Shaylah,
My comment is a bit out of date as I have moved BACK to the Journey Analytics project type when they launched the new version in November. I am happy to provide some details on how to accomplish mnaking your own EJA for your brand. Do you think it might more be efficient if we hopped on a zoom call or some such? I don’t believe it would take a lot of time. For privacy concerns, I cannot share screenshots of our set up, but I am happy to walk you through how to set up your own project. If you want to grab some time, shoot me an email at josh.billingsley@baesystems.us and we can figure out schedules.
I’d like to add on that, based on my understanding of the EJA, you may be losing responses in the joins the way you have your database set up. I started mine with an employee file of all survey participants eligible to take surveys in our system that is automated to be updated nightly by a workflow, then I left joined the other surveys off of that. Again, happy to discuss if you’d like
@XM_JoshB - Thank you, Josh! This is really insightful, I’d love to learn more about your shift back to EJA, and how that has elevated your listening program. I completely understand the privacy concerns, so I’m also open to setting up a Zoom or Teams call for a further discussion.
I will send an email over to you this week, thank you again for your quick response and willingness to connect on this.