XM LIVE EVENT

Education experience summit

Proven insights. Personal anecdotes. Next-level innovation.

How can we meet the evolving needs of students, parents, and staff? The Education Experience Summit facilitates the reflection and understanding of those in the educational ecosystem. Join us for this lively, complimentary event in Boston, MA.

Why attend?

• Hear from Qualtrics customers on best practices for creating a learning environment that supports student well-being, satisfaction, and engagement

• Understand the experience drivers and key performance indicators (KPIs) of employee experience engagement, experience vs. expectations, intent to stay, inclusion, and well-being from onsite experts

• Product training workshops for CoreXM and DesignXM

Event details

When: Tuesday, October 3, 2023

Sessions: 9:30 AM – 3:00 PM ET

Reception: 3:00 – 4:30 PM ET

Where: Revere Hotel Boston Common | 200 Stuart St, Boston, MA 02116

Agenda

9:30-10:00 AM ET // Check-in & light breakfast 

10:00-10:35 AM ET // Where to start: Building a student-centered culture
In this keynote session, we will delve into the critical role of student engagement in creating vibrant and successful educational institutions. Drawing on research, best practices, and real-life examples, we will explore strategies and approaches that prioritize and improve the student experience.

10:45-11:30 AM ET // Panel discussions

• K-12 Panel // Zooming Out: Understanding the student journey
  Join us for a panel discussion where our panelists will share best practices and success stories, highlighting initiatives that have effectively bridged the gap between school and families. Go beyond collecting ad-hoc feedback and create a full picture of the school lifecycle for better decision-making, smarter processes, and more targeted interventions.
• Higher Ed Panel // Listening: Meeting students where they are
  Join us for a panel discussion as we explore the critical elements of cultivating a student-centered campus culture. Our esteemed panelists will share their perspectives, insights, and strategies for creating a vibrant and engaged university community.

11:30 AM-12:30 PM ET // Lunch

12:30-1:10 PM ET // Breakout sessions

• K-12 // How to nurture faculty and staff engagement for sustainable success
  In this breakout session, we will delve into nine essential elements of fostering faculty and staff engagement to create a thriving K-12 educational environment. Understand key indicators, like authority and empowerment, pay and benefits, collaboration, and family involvement, that drives a K-12 teacher’s intent to stay.
• Higher Ed // The 25 most impactful drivers of employee experience
  Recognizing that the experience of teachers and staff goes beyond mere feedback collection, this session explores EX25, a proven, science-based methodology that takes the guesswork out of what questions to ask employees, when to ask them, and how to take action to show them you care about their experiences at work. 

1:20-2:20 PM ET // Basecamp Live sessions

• Basecamp Live // Mastering CoreXM
  In this workshop, participants will learn best practices and key features to be successful in the CoreXM tool. From understanding the basics to delving into the advanced features and functionalities that CoreXM has to offer, this workshop will elevate your CoreXM expertise and take your experience management efforts to new heights.
• Basecamp Live // CX 101
  In this workshop, we cover how to get the most out of the cutting-edge design methodologies, powerful tools, and transformative insights that CX offers. Participants will be empowered to leverage CX’s advanced survey design, intuitive user interfaces, and seamless collaboration features to craft impactful experiences.

2:30-2:50 PM ET // Embracing the future: Designing seamless experiences for the 2024 school year and beyond
As we look towards 2024, this closing session will inspire you to embrace change, envision new possibilities, and prioritize student-centricity in your educational institution. By carefully designing and flawlessly executing experiences that meet the evolving needs of students, parents, and staff, you can create a lasting impact and build strong relationships that foster loyalty, satisfaction, and success. 

2:50-3:00 PM ET // Closing remarks

3:00-4:30 PM ET // Networking + rooftop cocktail reception