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introduce yourself here! Share as much as you'd like, so we can all get to know you better! Tell us a little bit about yourself and your career, what industry you work in, where you're located, what you use Qualtrics for, and if you have earned any Qualtrics certifications!
Hello!
I am the Director of Claims Experience at Farm Bureau Insurance Company of Idaho. I’ve been with Farm Bureau for 11 years, but only in the claims world for just 1 ½ years. We have recently expanded into Washington and have some exciting initiatives in the works. I look forward to learning more about all the great things that Qualtrics can do to break down the data we’re gathering.
Welcome to the community Let me know if you have any Qualtrics questions and I'll gladly point you in the right direction.
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Hello!
I am the Director of Claims Experience at Farm Bureau Insurance Company of Idaho. I’ve been with Farm Bureau for 11 years, but only in the claims world for just 1 ½ years. We have recently expanded into Washington and have some exciting initiatives in the works. I look forward to learning more about all the great things that Qualtrics can do to break down the data we’re gathering.
Greetings from Boston!
I’m a client experience leader with 25+ years in consulting, marketing, and business development. Throughout my career, I’ve worked across many industries and roles—from consulting to sales to advertising—which has given me a 360° view of how organizations grow and build strong relationships.
I love using behavioral insights and experience data to bring teams together, strengthen client partnerships, and uncover opportunities for growth. I am so excited that I just earned my Qualtrics Platform Essentials Certification, which deepens my ability to turn client feedback into meaningful action with a technology platform that so many leading companies depend on.
At the heart of my work, I’m passionate about listening, learning, and helping people and organizations thrive through stronger connections.
Greetings from Boston!
I’m a client experience leader with 25+ years in consulting, marketing, and business development. Throughout my career, I’ve worked across many industries and roles—from consulting to sales to advertising—which has given me a 360° view of how organizations grow and build strong relationships.
I love using behavioral insights and experience data to bring teams together, strengthen client partnerships, and uncover opportunities for growth. I am so excited that I just earned my Qualtrics Platform Essentials Certification, which deepens my ability to turn client feedback into meaningful action with a technology platform that so many leading companies depend on.
At the heart of my work, I’m passionate about listening, learning, and helping people and organizations thrive through stronger connections.
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