New at Qualtrics

Pages that are bolded indicate new product features or new support pages. CoreXM 1. Look & Feel: Rewritten to emphasize new Look & Feel over the old. 2. Survey Theming: See above. 3. General Look & Feel Settings: See above. 4. Survey Style & Motion: See above. CX Dashboards 1. Text iQ for Ticketing: Note added at top of page. 2. Benchmark Editor (CX): Other XMI ratings, not just NPS, now available in this to

Pages that are bolded indicate new product features or new support pages. CoreXM 1. Ticket Workflows: Workflow Action: Updated to include hierarchy escalation. CX Dashboards 1. Hierarchies Basic Overview: CX hierarchies are only available as a ticket workflow reassignment option - there is no dashboard or role change associated. Only CX customers with ticketing have hierarchies. While EX and CX functionality are similar, they are not the same. 2. Preparing a Use File to Make a Hierarchy: See above. 3.

! 🏆️ Ways to Play 🏆️ As we approach the new year, we only have one thing on our minds and that’s X4 Summit 2020! In years past, we’ve given away 5 free X4 passes to attend the 2 day summit in Salt Lake City, Utah. This year, we are excited to announce that we have 10 free X4 Summit passes to give away. Nine lucky winners will receive the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). One lucky winner will be selected to win our grand prize, an all-inclusive pass, which includes the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). * The cost of airfare for one round-trip domestic flight to Salt Lake City, Utah. * A 3-night stay from the night of March 10th to March 12th in Salt Lake City, Utah. We have created a series of unique competitions and activities for you to partici

How it Works This X4 giveaway 🏆️ competition 🏆️ is as simple as it sounds. For every 5 referrals you make to Qualtrics XM Community, you will earn 1 raffle entry. How do you make a referral? Simply follow the instructions here. Be sure to read the guidelines below to see what counts as a referral: * These individuals must be using a paid Qualtrics account - they cannot be a trial user. * You can earn up to 10 raffle entries per month for this competition, which means you will receive credit for up to 50 people referred each month. * Participating in this competition also means you can earn some sweet swag with our already established User Referral Program. How to Win * At the end of December, we will draw one winner. * Only r

The Challenge For this 🏆️ competition, 🏆️ we are simply looking for you to tell your story! We want to know how the community we have built together has become more than just an online platform for you to find answers to your support-related questions. We’ve seen the impact Qualtrics Community has had on so many of you that we want others, who are not yet community members, to feel the same! In an effort to promote Qualtrics Community and all of its’ offerings, we are putting together a promotional video featuring community highlights. There is no better way to tell the community story than to include you, our loyal community members. How to Submit an Entry There are two ways to participate in this competition: 1. Comment on this post with a few sentences explaining what Qualtrics Community means to you. We’ve outlined some topics that we’d especially love for you to highlight, but they should act more as a guide as you tell your story. 2. Record a video of yoursel

Yet another 🏆️ Community Competition 🏆️ is here! To keep things exciting, we decided to make this competition a bit different from our previous Doggy Day Care and RepellentQ survey creation challenges. Our Support Team constantly gets questions regarding Building a Consent Form, Displaying Messages Based on Scoring, and how to create an Appointment / Event Registration Survey. We eventually decided that these use cases were comm

! We are excited to announce a Q&A unlike any we’ve run before! From now until March 1st, you will be able to ask Jay Choi, our General Manager of Research Core, any questions you have about Qualtrics’ Research Core and its place in this rapid-paced Experience Economy. This is also your chance to get excited about X4, because for the next 10 days, the Qualtrics Community will have the opportunity to unlock a total of 10 prizes. We’re spotlighting some exceptional brands and giving away big prizes, like a $1000 Delta Airlines gift card, a $200 Patagonia backpack, a $100 Under Armour gift card, and more! You will have the opportunity to work as a community to complete the 10 tasks below and unlock as many prizes as you can throughout the Q&A. For each task completed, a prize will be unlocked. Some tasks may just require work from a single community

! Starting now, you can ask questions of Product Manager Jamie Morningstar. Jamie covers a huge swath of our product, including Data Processing, Imports, Exports, Text Analysis, and Reporting (this includes both Results-Reports and Advanced-Reports). Wherever your survey data is involved, Jamie’s there, making things run as smoothly as possible. Jamie was listed as one of Utah Business’ Forty under 40 and a finalist of the Women Tech Awards in 2017. Her goal is to make the way we interact with our data aesthetically pleasing, but also user-friendly so it gets us the answers we need. One of the features on her roadmap that she’s most passionate about is her r

This post is in correspondence with our X4 Pass Giveaway 🏆️ Competitions! 🏆️ The rules are plain and simple to participate in this competition - _tell us why you love Qualtrics!_ All you have to do is comment on this discussion with your response. Tell us about a specific support interaction that made your day or about a cool way you used Qualtrics that made an impact at work, in school, or anywhere else of importance to you! Write a poem, post a photo, tell us a story, share an experience, and don’t be afraid to get creative!

The 🏆️ competitions 🏆️ are closed and we're excited to announce our winners! Without further ado, the winners are: All Time Leaders Board - @Shashi Successful Member Referrals - @MichelleC Tell Us Why You Love Qualtrics! - @JasonHill Community Wizard - @TomG Achieve the Guru Rank - @jpardicusick Early Bird - @bstrahin We know how much you guys love a little friendly competition within the community, and so we are excited to announce this years X4 Pass Giveaway Competitions! This year, we have 5 free X4 Conference passes to give away, which means you will have 5 different ways to win! 4 of these passes include the following: * One X4 Conference Pass to the 2-day conference, Wednesday and Thursday. * Access to Experience Day on Friday March 8th, where you will have the opportunity to choose from a num

A new 🏆️ challenge 🏆️ is here and and unlike our past Community challenges - CUSTOM CODE IS ENCOURAGED! It comes as no surprise that some of you love to code, and we want you to showcase your skills. If you don’t have any coding knowledge that’s okay! This is a great opportunity for you to take some time to learn the basics of CSS and maybe even JavaScript! We bet you’d be surprised how fun it can actually be. Not to mention, a nicely designed survey look and feel can only add to the experience of your survey taker. The Challenge The challenge is plain and simple - design an awesome survey look and feel! To somewhat level the playing field, you must design a look and feel surrounding _your favorite video game_. Your age or generation or video game skill level doesn’t matter - you could theme your survey around Solitaire, Pokemon, Legend of Zelda, Snake, Skyrim, Call of Duty, we don’t care! But, we know all of you have played something before. Don’t be a

! You may now ask questions of Product Manager Sachin Goregaoker! @SachinG has worked on diverse products during his time at Qualtrics. He heads the Digital Customer Experience team, which develops the Website / App Feedback (formerly Site Intercept) software. Sachin worked on transitioning this product to the XM platform, in addition to introducing the new Mobile App SDK. Sachin is currently perfecting a new product for the Employee Experience line called Employee Lifecycle, and is focused on driving innovations to the Website / App Feedback product. Sachin is passionate about streamli

We are excited to announce our 🏆️ Community Competition, 🏆️ RepellentQ! After we saw a great deal of interest with our Doggy Day Care Challenge, we wanted to once again test your creative minds. We know that many of you are eager to show off your unique Qualtrics skills, and we are so excited to see what you come up with! All participants who complete the challenge will earn a badge worth 20 points! Qualtrics will then choose two runner-ups and a top winner (3 total) and share the winning survey within the Community. Similar to the last Community Challenge, if your submission is in the top three, you will win a badge worth 50 points - that’s nearly halfway to our Guru rank! If you get stuck on anything, don’t hesitate to ask your fellow community

We want to give you a chance to show off those skills and get some recognition for your top-notch work. You need only complete the 🏆️ challenge 🏆️ below to earn a badge worth 20 points! Qualtrics will then choose two runner-ups and a top winner (3 total) and share the winning survey within the Community for everyone to swoon over. If your submission is in the top three (3), you will win a badge worth 50 points - that’s halfway to our early access prize! If you get stuck on anything, asking your fellow community members for help may be a good idea. Good luck! The Challenge: It’s the year 2025 and Qualtrics has discovered that not only are they great at survey software, but it turns out that their office would be an ideal place to host doggy day care. After all, many of the employees already bring their dogs to work - what dog wouldn’t want to spend the day with

! ! The Qualtrics Community is excited to announce its very first Q&A! Curious about new features? Want to know the inner-workings of an engineer’s mind? Desperate to know what it’s like to work for Qualtrics? Now you can ask! Starting now, you can ask questions for Product Manager and head of the Collect Platform team, Milind Kopikare, @milind. The Collect Platform includes the survey editor - such as question-building, Survey Flow, themes in Look & Feel, logic, and just about everything else you need to create a survey - and the open APIs that allow you to integrate with other systems. Milind’s mission is to make sophisticated research simple. His team is building AI powered tools that guide survey researchers to collect data of the highest poss

A brand new 🏆️ competition 🏆️ is starting today! You could earn some snazzy Qualtrics swag if you are one of the first 100 individuals to do the following tasks between now and April 15, 11:59pm MST: 1. Create a Qualtrics Community account (Having issues creating an account? Visit this page for help!) 2. Either ask or answer a question in the community (Quality is important!) So put on your Qualtrics thinking caps and get ready to dive right in. Endless possibilities and Qualtrics knowledge await you! If you aren’t sure how to get started, visit our Onboarding post to help you learn the ins and outs of Qualtrics Community. This competition is only available to new users (i.e., users that join between now and April 15, 11:59pm MST). If you are an existing

! You just need to engage to earn rewards in this 🏆️ competition 🏆️ Really, that’s all you need to do. You can see below specifically how you can get involved. The first 25 individuals to accumulate 100 points between Tuesday, December 12 at 12:00pm MST and Monday, March 12 at 11:59pm MST will win a Qualtrics bluetooth speaker! So hop in quickly and start interacting so you can start jamming to Maroon 5.... **Community Founding Members are eligible to win a bluetooth speaker, however, only points earned between Tuesday, December 12 at 12:00pm MST and Monday, March 12 at 11:59pm MST will be counted towards your 100 point total. “How do I earn points?” The ways you can earn points are the following: 1. Answer a question. (3 points) 3. Have an “Accepted” answer. (10 point

As we migrated out of the initial pilot phase into the early access phase of the community, we announced a 🏆️competition 🏆️ to win a free General Pass to X4. In order to win, you needed to be one of the top three point earners during this period. So without further ado, the winners are: * @Akdashboard * @Libertywick * @TomG We’ll reach out to the winners soon to gather the necessary details. Congratulations! If you didn’t win an X4 pass, don’t fret - registration is still open! You won’t want to miss this three day masterclass on experience management, featuring Earvin “Magic” Johnson, Lin-Manuel Miranda, Arianna Huffington, Tony Hawk, and more as our keynote speakers. This period has been a time of learning and growth in the community where we have been able to try and learn new things, as well as collect your feedback to make the Qualtrics Community experien