Entries that are bolded indicate recent product updates.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 


• If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.



EX



1. Removing Participants (EX): Removed the functionality to delete participants from a project while retaining their response. Now to keep a response, users will now have to avoid deleting that participant from a project. (Note: Change does not impact 360.)



XM Directory



2. Whatsapp Distribution Models: You can distribute through WhatsApp with two different models: self-service or sub-account. See a comparison here.


3. Whatsapp Distributions: Messages can now include emojis. Make sure to include emojis before getting Twilio approval.