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asked in Survey Platform (Before March 2021)

How do I randomize the questions in a block and then display just ONE or TWO of the questions only?

Hi everyone! I have a use case for the following customer satisfaction survey: * I have a matrixed question for customers to rank their satisfaction on 5 different items. (scale 0-10) * For items that have been rated 4 or less (dissatisfed), I'd like to display a follow-up question to probe deeper. I've created some display logic to do so, and it works so far. * Here's the kicker: For the sake of brevity, I don't want to ask 5 different follow-up questions on all 5 items. (For example, if a respondent rates all 5 items as 4 or less, the survey would display all 5 follow-up questions. This would make the survey too long). I would like to cap the number of follow-up questions to 1 or 2 at most. Does anyone know how to do this? Any guidance would be greatly appreciated!

asked in Survey Platform (Before March 2021)

How to allow respondents to add rows in a matrix question?

I am trying to get some responses in a Matrix question-type but different respondents can have different number of entries (rows). I want to allow the respondent to increase the number of rows in the matrix while s/he is filling the table. For example, I will build a matrix with 5 rows and 4 columns. The respondent might have 7 entries. So they should have an option of adding 2 rows. Can this be done?

uhrxx005Level 3 ●●●

asked in Survey Platform (Before March 2021)

Embedded Data is not being collected. Does anyone know what could be causing this?

I have a survey with SSO authentication and immediately following authentication Embedded data is supposed to be captured. In the survey flow, Embedded Data appears before the first question block. I am seeing that some responses in progress are successfully authenticating into the survey but embedded data is not being collected for everyone. Additionally there are some completed responses containing no Embedded Data, survey data, or Meta Data (which is the first item in the survey). Some of these completed responses have the name listed as "anonymous" others have the respondents correct name populated. How is it possible for someone to complete the survey without capturing their Embedded Data or Meta Data?

asked in Survey Platform (Before March 2021)

Date format in CSV that comes from a Scheduled Report Email are unchangeable.

I have an automated schedule report email that sends a CSV to a list of people on a weekly basis with weekly data. In this CSV there is a start and end date which the end client subtracts to get survey duration. They need the ability to change the date format to make their calculation work but this CSV that is sent from Qualtrics does NOT allow you to change it. You can select a new format but when you hit OK it doesn't do anything. Some would suggest I just use the embedded field Q_TotalDuration but we are using the offline app and according to the Qualtrics website this does not work with the offline app. We have confirmed that this field does not work as well. I worked with Qualtrics Support who pointed me to the Data & Analysis tab where I can export this in Legacy format. Doing this did work, but again, this needs to be an automated scheduled report email CSV that I don't touch. They said they had no solution to our problem. Has anyone else had an issue like this? Or,

john_shearerLevel 1 ●

posted in XM Directory

Merging (renaming) Embedded Data Fields in Target Audience

Hi there, Does anyone have any experience with merging (via renaming) embedded data fields in target Audience? We have a large recruitment survey where we have a range of embedded data fields, and then an updated version of the survey where we have renamed the embedded data fields to get rid of spaces by replacing these with underscores (e.g. initially 'Children under 16', now 'Children_under_16'.) Now, looking at the online help, it seems that if we simply rename 'Children under 16' to 'Children_under_16' then this will effectively merge the two embedded data fields into one embedded data field... But speaking to Qualtrics support, they had not heard of this, and were very concerned that we might try to do this and may potentially lose data....!! Does anyone have any experience in doing this to help give us a bit more confidence going forward? Any thoughts appreciated.

posted in Survey Platform (Before March 2021)

Organization Network Analysis

Hi, has anyone developed a template for use in an Organization Network Analysis that they'd be willing to share? I'm looking for something to just get me started. Simple, for one organization, primarily a bounded network. Thanks in advance.

asked in Survey Platform (Before March 2021)

Embedding Contact List Data Into Survey Results Without Including Data in Actual Survey

Does anyone know of a way to attach information to survey responses (which show in the back-end recorded survey responses) from a contact list where the survey itself does not include the information from that contact list? I work at an education organization and want to attach our internal school IDs to school names selected from a survey in the end survey results, but do not want our survey takers to see the IDs in the actual survey (which would not make sense to them). Survey takers log-in to the survey by selecting the school they work at and then answering several questions about their school. Attaching school ID to survey results would help us connect finished survey responses to other data sources much easier. Has anyone found any workarounds in this area? Are there any methods that are similar that could get at this issue?

asked in Survey Platform (Before March 2021)

How do I add a Comment Box to a question?

I want to add a Comment Box to a question so that respondents can add a comment to go along with their response selection.

asked in Survey Platform (Before March 2021)

Inserting Email Link to Survey (Error)

I want to insert an email link to the survey. It works and appear correctly on the "test" version, but doesn't show at all on the live version of the survey.

asked in Survey Platform (Before March 2021)

Prevent response recording on the first day?

Hi everyone, I have a unique situation that I'm hoping has a viable solution. I am running a survey that has 1 single question (out of ~40) that it is imperative that the user come back the next day to answer, and only the next day. Not the same day, and not two days after. My desired flow is: * Day 1: users take 39 out of 40 questions, but are prevented from submitting a response * Day 2: users take the 40th question and any unanswered questions from Day 1. If all 40 questions are taken, the response is submitted. * Day 5: if the user hasn't returned to the survey after Day 1 or 2, the response is recorded. I have created the embedded data fields to record what Day 1 and Day 2 should be, and the logic to only display Question 40 on Day 2. My question boils down to this: _How can I prevent the user from reaching the end of the survey on Day 1, so that the response isn't recorded until they have had a chance to return on Day 2?_ Thanks, Aaron

asked in Survey Platform (Before March 2021)

Random code generator

I am hosting my survey through MTurk and I would like to create a random code for each person who completes the survey. Is there a way to do that?

asked in Survey Platform (Before March 2021)

How to randomize multiple fields in loop and merge

Hi there, I'm having problems to randomize two fields in loop and merge. And I would appreciate any help or suggestions here! : ) So I have a loop and merge block that contains two elements, as in Field 1 and 2 respectively: Field 1 - abc, def, ghi, klm Field 2 - A, B, C, D Field 1 is text descriptions, Field 2 is numbers How can I get a random combination of both fields (e.g. abc+A, def+A, ghi+C...), and shown randomly to participants using loop and merge? Btw, there are over 100 survey questions in this block. And the numbers have to be displayed at a fixed rate (e.g. 20%A, 30%B, 15%C...etc). Is this set-up too complicated to use loop and merge alone? Thanks so much for your kind help in advance!

James_Byrne_Kantar

asked in Survey Platform (Before March 2021)

I want to capture substring of embedded data field referral URL

Hi Our client wants to be able to capture the referral URL that takes them to our survey. We have set the embedded data field in our survey flow to do this and this is working fine However, most important within this URL is a substring with a finite number of variations (max 20) that they want to see. Whereas each URL that a customer sees will be unique, this substring will not be. In this instance the only part of the url I need is "secure-logout-XX" How do I set up the embedded data field to only return this substring? I have some javascript (i doubt it is perfect ...) that will return the substring, but I'm not sure where to put it? Is it even possible? (Although the url will have to be the original embedded data field that has been captured in the survey flow ) f = function(){ var url = 'https://www.CLIENT.com/secure-logout-XX...' // this will actually be the Survey Metadata referer value and not hardcoded var ref = url.substring(23, 39); if (url != null){ return ref;} else {

sheardlnLevel 1 ●

asked in Survey Platform (Before March 2021)

I would like to create custom validation for us phone numbers

I would like to create custom validation so that respondents have to enter their phone number in the following fomat: (xxx)xxx-xxxx. I have tried using a custom validation with a regex statement, but it doesn't seem to work. Am I missing something? Thanks!

asked in Survey Platform (Before March 2021)

Experimental Design Using Separate Survey Links

I have an experiment that has 12 different scenarios. I would like to create one research link that would randomly direct a participate to one of the 12 different surveys (each survey is already complete and ready to go). The part I don’t know about is creating a single link to redirect participants. Is this possible? If so, how do I set it up?

VirginiaMLevel 4 ●●●●

posted in Survey Platform (Before March 2021)

We all know that looooooong surveys make it difficult to get adequate responses. I work for a university, and our system office requires us to send out several surveys per year, each with a long list of mandated questions. The surveys take about 30 minutes to complete and response rates are dismal. However, this year they changed the policy to allow us to select our own questions. My plan is conduct a survey audit over the course of the next month. I have gone through each survey, determined which departments on campus would use each question, and will send the lists of questions out for departments to review. They have to indicate whether or not they use each question for assessment, and if so, tell us how. This way, we can exclude the questions that are not useful. Does anyone else regularly audit their surveys and/or survey questions? If so, how do you go about doing that? Is the process useful? I will post a follow-up on this once the audit is complete...

asked in Survey Platform (Before March 2021)

How do I set up lowest bucket quota selection?

The lowest bucket is based off of brands paid for, age, and gender. I've created embedded data for age/gender - not sure if that is helpful. Don't know how to take into consideration all of the brands paid for.

asked in Survey Platform (Before March 2021)

Is there a way to randomly allocate 1 of 2 embedded data variables, then use the not-selected one

Hi, I have a subsection of an experiment where there are two conditions that I want the order of randomly presented. Because it is a major variable that affects a lot of later blocks, I'm hoping to be able to randomly set an Embedded Data variable, then later use the other not-selected one. Is there nice a way of randomly presenting 1 of 2 variables, then using the other non-selected one later? Jason

asked in Survey Platform (Before March 2021)

How to change question formatting?

I know this is probably really basic but I need help changing the formatting from something like this ! to something more like this with the checked boxes and have it be smaller, how do I do that?!

asked in Survey Platform (Before March 2021)

How to use Loop and Merge for multiple responses?

Hi I'm trying to put open-ended answers into more than one response for my question, so for example let's say someone wrote "Samsung" and "Apple" then on the other question I want it to say How likely are you to recommend Apple and Samsung, each with their own rating bar from 1-10. Can anyone help with this?

SamarthLevel 2 ●●

asked in Survey Platform (Before March 2021)

Hi All, I am trying to round of respondent score using math operations and storing it in embedded data. However export is returning invalid expression. I have tried couple of things can someone direct me to the error in below math operations : 1. $e{round(gr://SC_06314PNp2z23wah/Score)} 2. $e{round(gr://SC_06314PNp2z23wah/Score,0)} Regards, Samarth

asked in Survey Platform (Before March 2021)

About survey links

Is is OK to send out the 'preview' survey link (instead of the "Annoymous Link")? This is the url that comes up when you click on the 'Survey preview' button - and which has =preview at the end (of the url). Can I take out the =preview and use this url?

asked in Survey Platform (Before March 2021)

Can I make sub-blocks?

I have a 2x4 factorial design and was wondering if it is possible to do show the respondents a specific pair of blocks and still randomize the order? I need two different blocks displayed to every of the three treatment groups. So, let’s say there is Method A, B and C (one respondent should only see one of them), and each has part 1 and 2 (one respondent should see both within the method displayed to him). I found how the randomly display either A, B or C. Right now I have 1 and 2 together in one block, however it is necessary that 1 isn’t always displayed first, so that this is also randomised within the three methods, but I can’t seem to make sub-blocks within one block. I hope I explained this so people can understand. Would be great if someone could help. Thank you!!!

asked in Survey Platform (Before March 2021)

Using piped text from loop and merge in Java script

Hi, I have a problem with using loop and merge pipe text in java script. I try to create embedded data, which will be sum of two fields, and display it on the next page. I want also to create the code which will work on with loop and merge functionality. For summing the values, i used QIDs instead of piped text, as pipe text have some problems with displaying on the next page (it seems that it ned to be reloaded, by getting back to the question from which i am taking piped text). here is some code i wrote: _Qualtrics.SurveyEngine.addOnPageSubmit(function() { var nr = "${lm://Field/1}"; var name1 = "QR"+nr+"~QID2~1~1~TEXT"; var name2 = "QR"+nr+"~QID2~1~2~TEXT"; var sum = (name1^1 + name2^1) { Qualtrics.SurveyEngine.setEmbeddedData("sum", sum); } });_ However what i have tried, it seems that loop and merge from loop and merge: ${lm://Field/1}, does not work in java script. I would great appreciate if anyone had similar problem or know how to use loop and merge variabl

Michael_Campbell_RedPepperQPN Level 3 ●●●

posted in Survey Platform (Before March 2021)

A Common Question from Customers: Can you repeat a question until a respondent is finished?

The Customer's Request I have a customer who is doing a survey which requires the respondent to fill out a block multiple times for different products. My customer asked if I could put a block on repeat, and when they're finished, it would break the cycle flow and exit the survey. Note, this isn't a 'Loop and Merge' scenario - no input changes the survey block - it's the same every time. Solution Overview I opted for a solution where there are Batch Ids and the surveyor (an employee of the company - so there would be a level of instruction) would take the survey repeatedly, but in batches. Here was my solution: I am MORE than open to suggestions! (Preface, this is a solution that I am still working on, and it may have kinks. I make sure that I state my confidence level before posting something that might not be correct, and this is one of those times that I admit that there may be a better way.) Solution Details I had a Survey Link with a query parameter `BATCH_ID`. If it

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