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Qualtrics Platform

Discuss Qualtrics platform solutions, best practices, & more

10843 Topics
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Survey Platform (Before March 2021)
Editing Email Reports

An employee who left our company set up a report of our survey results that is emailed to all of us each Monday. I'm not positive how they did this, but I would like to update the list of recipients. Where can I find this option?

1
lillianc
Level 3 ●●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Send an email trigger with the results of the survey

Once a respondent completes a survey, I would like to send them an email trigger with two things: their response (which is an option in the email trigger) and a report of the results of the survey. I am stumped on how to include this aggregate report in the trigger - can anyone help?

1
lillianc
Level 3 ●●●
6 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in XM Directory
I want to add an Embedded Data field to already existing contacts. How can I do this?

I want to add an Embedded Data field to already existing contacts. How can I do this?

2
Poppy
Qualtrics Employee
6 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in Survey Platform (Before March 2021)
Unselecting an answer choice on a single answer, multiple choice question?

I have a single answer, multiple choice question and want to give respondents the ability to unselect all answer choices. By default, once they select an option, they cannot unselect it. Is there any way around that? Is there a best practice or another way to ask this question that could avoid this?

2
Poppy
Qualtrics Employee
6 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in XM Directory
Generating a Sample in Target Audience

I am using a third party company to send out my survey (not using Target Audience), but I am providing them a list of contacts that I want them to send to. Since I have to pay the company for every email I send out, I want to only provide them with a list of contacts from my Target Audience account who have a response rate of more than 95% for all the surveys they received. How can I get this list?

1
KatC
Level 2 ●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
How can I pass the response ID to a third-party system?

We use a third-party tool to schedule research sessions and we want to use Qualtrics ResponseID as the unique identifier between the two systems. Is there a way to add the external URL to record the ResponseID and carry it into the third party system?

1
lillianc
Level 3 ●●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)
Build a custom question

I'm trying to build a question with a table that compares products and can't find the best way to do it in Qualtrics. I'd want it to look something like this (http://www.mktresearch.org/wiki/Discrete_Choice_Experiments). If you could include a QSF with an example built, that'd be appreciated!

1
lillianc
Level 3 ●●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)
How to send Qualtrics invitations from an email not associated with my account?

I'd like to start sending Qualtrics invitations from a company email not associated with my account but Qualtrics is not letting me. How can I enable this? What are my options and what are the pros/cons of them?

2
Goldie
Qualtrics Employee
6 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Survey Platform (Before March 2021)
Directing Survey Respondents to Social Media

At the end of our survey, we would like to redirect people to their Social Media accounts (specifically, Facebook, Twitter, or LinkedIn) and would like to have a post pre-written that they can share recommending our products. This doesn't look like something available directly within the product, but I've seen other websites with buttons that allow you to do this. How could I set this up?

1
AnthonyR
Level 4 ●●●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)
Embedded data not visible in Data & Analysis tab

I've added Embedded Data to my intercept, but it still doesn't show up in my survey's Data & Analysis tab. Are there certain fields that don't work? Or am I missing something?

4
Goldie
Qualtrics Employee
6 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in Survey Platform (Before March 2021)
How can I edit my anonymous link?

I want to change the URL of my anonymous link so that there is not a reference to my company at all. Right now, it starts with [company].qualtrics.com... How can I change this to something more generic?

1
AnthonyR
Level 4 ●●●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
I can't send my distribution

The "Send Now" button is grayed out when I try to distribute a survey, regardless of what I put for the "To" or "From" fields. This has never been an issue in the past. Why is this happening? Screenshot attached: (http://take.ms/ctvdL)").

3
AnthonyR
Level 4 ●●●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)
Issues with Pick, Group & Rank questions

I've got a really long list of options (~20) for a Pick, Group, and Rank question and respondents have told me that it is not a great survey taking experience. When they try to select something from the bottom of the list, it is difficult to drag it into the groups at the top when they are off the screen. Any suggestions for how I can improve this question?

3
AnthonyR
Level 4 ●●●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
How can I copy a list of answer choices to a new survey?

What is the easiest way to copy over a long list of answer choices (e.g., names of every city in the state) to a new survey?

2
AnthonyR
Level 4 ●●●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in XM Directory
When creating a sample, how do I make sure that the samples are distinct and don’t have overlaps?

When creating a sample, how do I make sure that the samples are distinct and don’t have overlaps?

2
Dax
Qualtrics Employee
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
How can I update / edit historical responses?

We recently added a new "Event Type" code to our survey (as Embedded Data) and I would like to go back and add this information to responses collected in 2016. In the past, I have done this for a few responses by "retaking" them with the Embedded Data value appended to a query string in the link. However, this changes the "Recorded Date" for the response which isn't acceptable for this project as it is a longitudinal study. Any other way I can add this field to old responses?

1
AnneG
Level 3 ●●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Respondents are seeing an old version of the survey

Today I made some edits (added questions) to a survey I distributed last week. However, the respondents that I've talked to since making the changes are still seeing the old version of the survey. What is going on?

1
AnneG
Level 3 ●●●
6 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Survey Platform (Before March 2021)
Merged: Using Quotas in Registration Forms

This discussion has been merged.

0
Barnaby
Qualtrics Employee
6 years ago

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