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Qualtrics Platform

Discuss Qualtrics platform solutions, best practices, & more

11234 Topics
K
karolis1988
asked in Survey Platform (Before March 2021)
could someone explain me why this error occured?

Hi folks, I have received a number of partially completed surveys, even though I should only receive 100% completed surveys. Could anyone explain me how I could prevent this error? I have attached a picture to show what's happening!

422
K
6 years ago
E
ER2018
asked in Survey Platform (Before March 2021)
Can I edit a survey before it closes?

Can I edit a survey before ift closes? A grammatical error was found and I would like to correct it without interrupting the ability to gather data.

713
E
6 years ago
A
avy
asked in Survey Platform (Before March 2021)
Is it possible to use quotas to limit the number of times an entry can be repeated?

Suppose I have some embedded variable "ID" that takes on integer values. Is it possible to generate quotas for each unique value? For example, suppose I want at most one submission with a given ID. So, when somebody submits with the id "2", if anybody else also submits using the ID "2", the quota action will occur. If they submit with any other ID, everything works normally. Is this something I can achieve in Qualtrics?

41
Matt_Christie_Walker
QPN Level 3 ●●●
6 years ago
M
MarkO
asked in Survey Platform (Before March 2021)
Piped Text for Reports - How to display meaningfully responses to a question that used piped text?

Kia ora, I used piped text for a question with a free-text response field. The piped text displayed the highest ranked option from the previous question. When displaying and presenting the free-text responses, is it possible to link the text responses with the piped text used in the question (that is, their highest ranked option from the previous question)? Ideally, it would be great if it is possible to collate and present the text responses under the corresponding ranked options from the previous question.

792
PeeyushBansal
QPN Level 6 ●●●●●●
6 years ago
S
SharonLehman
asked in Survey Platform (Before March 2021)
Where are my ticks?

Hello there. New here and my first post! I am teaching myself how to use Qualtrics and want to delete some dummy responses we put in during testing (just found out how to avoid that next time!). But for this time, I do not see the tick box column like in this screenshot so I cannot select the responses to delete them. Thank you. !

483
S
6 years ago
R
ryananderson1
asked in Survey Platform (Before March 2021)
Randomization

I was just wondering if there was a way to effectively have Qualtrics randomize part of a question? Specifically, I'm wanting to present 4 images side-by-side (from a pool of 6 or so) and have some text directly underneath them. I know you could make a separate question for each of the 6 different, ask Qualtrics to randomly present 4, and then have text as the next question, but then the images aren't presented together. Is there any way of organising it so that they are?

412
R
6 years ago
B
BrendaG
asked in Survey Platform (Before March 2021)
Survey starts halfway through

I have finished making my survey, however: my survey starts at question number 5 and not at the beginning. I would like to distribute my survey as soon as possible, but are unable to do so now.

4101
B
6 years ago
R
ryananderson1
asked in Survey Platform (Before March 2021)
reshowing a randomized selection

I'm wondering if anyone knows how I can show a random selection (4 out of a possible 6 items) and then reshow that same selection of 4 again? For example, I am trying to organize my survey so that users see a selection of 4 items, and then later they see the exact same 4 things and rate them. I have no problems with getting Qualtrics to show them 4 random items, but I can't figure out how to get Qualtrics to 'remember' the 4 shown, and then reshow them later on. Can anyone help? Ryan

122
R
6 years ago
J
João
asked in Survey Platform (Before March 2021)
Math operations based on responses within the same block

I would want the respondents to get real-time feedback by making a simple math operation based on response. They would pick a number and a potential payoff would be automatically displayed. They could adjust their responses and see what their total payoff would be. Could someone help me?

491
TomG
Level 8 ●●●●●●●●
6 years ago
C
critical367
asked in Survey Platform (Before March 2021)
how to create even spacing on Likert scale with text anchors

I am using a 5-point Likert scale with a text anchor at each end. The spacing between the points is not even because of the text. Is there a way to fix this so it is visually "correct"? I make a graphic with the anchors, but the survey has to be in multiple languages so that is not a real solution.

4293
TomG
Level 8 ●●●●●●●●
6 years ago
B
burr1
asked in Survey Platform (Before March 2021)
How do I add a "withdraw from study" button at the end of each block?

I am currently building my survey and would like to add the option to withdraw from the survey at the end of each block. If the participant chooses to withdraw from the survey, they will be directed to a thank you page. Can someone help me out? Thank you in advance!

1671
TomG
Level 8 ●●●●●●●●
6 years ago
J
joey.bernal
asked in Survey Platform (Before March 2021)
Select All

I have a long list of multiple choice answers for a question. Is there an option to have a "select all" answer that would select all answers below it?

1141
TomG
Level 8 ●●●●●●●●
6 years ago
K
Karim
asked in Survey Platform (Before March 2021)
Totaling number throughout a survey

Hi, I'm trying to total recoded values throughout the survey with multiple blocks. Each block has a recoded value from a multi choice multi answer question type, I would like to display the results on the final page. So Q1 results are 1,2,4 and Q2 2,4,5 and Q3 1, if I add them all they should total 19. What would be the best way to implement the count. Thank you in advance! Karim

251
TomG
Level 8 ●●●●●●●●
6 years ago
D
Dyring
asked in Survey Platform (Before March 2021)
How to delete metadata from collected data?

Due to GDPR I have to delete personal metadata like: IP adress, Location longitude, and Location latitude. Unfortunately there do not seem to be a simple solution in Research Core when it comes to data _already_ collected. Perhaps you have an idea how to solve this?

7772
D
6 years ago
S
SamK
asked in Survey Platform (Before March 2021)
How to change the color of the answers clicked? Currently when a response is chosen it turns red.

Before user selects the response - ! After user selects the response - !

491
Rich_Boits_Walker
QPN Level 3 ●●●
6 years ago
BethG
BethG
asked in Survey Platform (Before March 2021)
How can I get the embedded data (email address) to work in the email trigger?

I have the embedded data from 1 survey, linked to the contact. The embedded data works for the first link, but not on the final response. When the response is complete, the email trigger is set to send the response. ${e://Field/SM%20Email},${e://Field/Add%20Emails},accorhotelsinsights@psav.com Currently, only the @psav.com email is receiving the completed response. Any suggestions?

4275
Akdashboard
Level 4 ●●●●
6 years ago
Jeff
Jeff
asked in Survey Platform (Before March 2021)
how to mask question text based on display logic?

I want to send the same survey to multiple locations in order to facilitate collecting and analyzing the response data. One of the first questions in the survey will be on location (e.g., New York, Boston, London, etc.) will have single-answer radio button choices. I want to change the display text for the question based on the respondent's location (e.g. What is your favorite flavor of gelatin? for New York and Boston, vs. What is your favourite flavour of jelly? for London) but still collect the responses in the same question. Is it possible to mask the question text based on display logic? Using translation (en-US vs. en-UK) won't work, because it is possible for New York and Boston to have differently-worded questions on the same topic with the same answer choices.

3041
K
Level 5 ●●●●●
6 years ago
A
ashn
asked in Survey Platform (Before March 2021)
Generate "multiple response" links without distributing

Can we generate a bunch of surveys links that can be used multiple times without sending them out? I have a list of targetted businesses (one link per business) but need to send them out personally instead of mail them out

11
Akdashboard
Level 4 ●●●●
6 years ago
M
Mor
asked in Survey Platform (Before March 2021)
Several respondents on one survey

Hello, Is there a way in which a survey can be sent to one customer and after the first person has responded to his part, he will forward the survey to another person in their company so that he can answer his related part?

443
M
6 years ago
A
ayush1409
asked in Survey Platform (Before March 2021)
Maximum Responses

Hi team, This is kind of urgent, I want to upgrade to a paid plan. Before that can you please tell me the maximum number of responses a survey can handle and the limit for the export as well. Thankyou.

4251
Emily
Qualtrics Employee
6 years ago
H
htong
posted in Survey Platform (Before March 2021)
Survey Expiration best practices

How much time do you typically set the "Survey Expiration" date range under Survey Tools? Is 30 days too long to keep the survey open? Should I uncheck it and just leave the survey link accessible longer? Thanks, Helen

661
Emily
Qualtrics Employee
6 years ago
C
CateyUNCW
asked in Survey Platform (Before March 2021)
Is there a way to include a back arrow on an "End of Survey" page?

Hello! We use a Qualtrics survey for admissions to one of our academic programs, and the survey is set up to funnel applicants to an end screen if they indicate that they haven't completed one of the requirements. Is there a way to add a back arrow on the end screen so that if someone accidentally says they haven't done something when they really have, they don't have to start over?

602
C
6 years ago
U
Level 3 ●●●
uhrxx005Level 3 ●●●
asked in Survey Platform (Before March 2021)
Easiest way for Qualtrics to assign participant numbers starting at 1.

I would like Qualtrics to assign a number to each participant who starts a survey, beginning with 1 and counting up by 1 each participant. This number will need to be piped into a question in the middle of the survey. Is there any way to do this, preferably without using Java or the API.

1294
U
Level 3 ●●●
6 years ago
Belinda_Rae
Belinda_Rae
asked in Survey Platform (Before March 2021)
Creating a Specific Question Type, is it possible?

Hi 😀 I would like to create a question type that looks like the picture below - where I have spaces on the left for responses, and a body of text on the right. My aim is to set up a task where survey respondents would copy and paste incorrect/non-sense words from the text body to the response spaces. I am looking to run a motivation/performance experiment within my survey. Is this possible? Does anyone have any suggestions on how to make this work? I see that I can create it with the body of text on the top and text-box responses beneath, but my preference is to have the response spaces on the left as in the picture, for ease of completing the task. Scrolling up and down to identify incorrect words, copy, then paste makes the task unwieldy and increases the chances of participant attrition. Regards, Belinda !

224
AnthonyR
Level 4 ●●●●
6 years ago
N
Nicole
asked in Survey Platform (Before March 2021)
Best way to filter/group verbatim comment themes

we get high volume responses for our open text questions - and it has been very cumbersome to read each comment and assign a theme ie. Technical issue,Positive comments etc.. Is there some way of taking the manual process away

1534
N
6 years ago

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