Word cloud as filter - but it doesn't return results with its root inputs | XM Community
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Word cloud as filter - but it doesn't return results with its root inputs

  • May 31, 2024
  • 1 reply
  • 34 views

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I love the word cloud in Dashboards merges/summarizes words with similar meanings (e.g., one instance of “flexible” and one instance of “flexibility” display in the word cloud as two instances of “flexible”). But it’s causing trouble when I click on a word cloud word to use it as a filter.

Specifically: I have a word cloud that shows the word “flexible.” When I click that word, it filters to show only responses where that field contains “flexible,” which is zero responses because the responses actually contained the word “flexibility.”

Does anyone know how I can retain this useful merging of similar terms in the word cloud, but have the filter that’s applied when I click a word return responses that contain any of the contributing root/original words?

1 reply

Aggarwal
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  • Level 4 ●●●●
  • 134 replies
  • May 31, 2024

For this you have to create topics using text IQ with word cloud click filter it won't works


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