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Blank timing responses

  • June 24, 2024
  • 1 reply
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I have timing variables on each of my surveys pages. What does it mean when a participant has completed a page (there is data for the items) but the timing variables are blank? They are not blank for all the pages, just a few.

This is only happening with a few participants, timing variables have data for almost all the other participants as long as they engaged with the page.

Best answer by Sachin Nandikol

Hello @labcat,

If you're not seeing timing question data for specific pages, it may be due to incorrect timing question configuration. If it's across different pages, it could be because the respondent didn't interact with the page so timing didn't start.
Another scenario is if they selected answers but didn't submit, left the tab then quickly clicked next/submit after returning. This minimal interaction time might not be recorded by the timing question.


Let me know if this helps.

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Sachin Nandikol
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  • Answer
  • June 24, 2024

Hello @labcat,

If you're not seeing timing question data for specific pages, it may be due to incorrect timing question configuration. If it's across different pages, it could be because the respondent didn't interact with the page so timing didn't start.
Another scenario is if they selected answers but didn't submit, left the tab then quickly clicked next/submit after returning. This minimal interaction time might not be recorded by the timing question.


Let me know if this helps.


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