For context, my survey is a guest experience survey (using a receipt) after they visit one of our locations. The first question they need to answer is what the Store ID number is on their receipt. We have applied a RegEx validation so that the formatting is correct. The format is the state code, dash, then a 3 digit number (i.e. MA-023).
We have been experiencing human error where users are putting in the incorrect Store ID, which causes our workflow to pull data from an external system based on the data they provided (including the Store ID) and the ticket creation workflows (which assign a ticket to employees at the Store based on Store iD) to fail.
We need the survey taker to not be able to move forward unless it is a real store ID. I understand we could use display logic to say that the answer must equal MA-023 OR IL-029 OR MI-377, etc… but there are over 1500 store IDs. I am not even sure Qualtrics could handle that much in the logic.
Is there a way where Qualtrics is able to validate the answer against a file of 1500 values and ensure that it matches one of them? Or another solution here?
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Need Survey Answer to match exactly to one value of a set of values, otherwise the survey taker cannot continue
Best answer by TomG
You could use an Autocomplete question using Supplemental Data (the list of codes).
Hi
What about using a dropdown question?
You can first ask the participants to select one of the four locations and based in the location they selected, show them another question asking them to select the Store ID from a dropdown question, so you can only select one of the options configured in the question.
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