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Hello,

 

I have a large block that is set up to loop and merge based on the different programs that a user selects. The user is asked to select all of the different professional health programs that they teach within (e.g., medical school, dental school, nursing school, etc.) and the rest of the survey will loop to ask them the same questions in the context of each program.

 

I have tested it and the looping works for the first time through. For example, let’s say I select three different health programs. I answer all the questions for the first program, then I am answering all of the questions for the second program, but when I get to the very final question of the second loop I receive a very odd error message (screenshot attached). I cannot move forward to do the loop for the third health program (it doesn’t matter if I select 3 health programs or more than 3, it always gets stuck at the end of the second loop).

 

Does anyone know what this error means?

 

Are you testing the survey with a Preview link, or are you using a real link (Anonymous, Email, or Personal)?

I’ve had surveys where this error message appears when using the Preview link, but it does not appear in the real link. You might want to rule out the possibility that this is a Preview link-specific issue in your survey.


@Harmon187 - You should contact Qualtrics Support.


Are you testing the survey with a Preview link, or are you using a real link (Anonymous, Email, or Personal)?

I’ve had surveys where this error message appears when using the Preview link, but it does not appear in the real link. You might want to rule out the possibility that this is a Preview link-specific issue in your survey.

I received the same error message in preview AND when I tried to do the survey myself through a published link.

 

I will contact Qualtrics Support like @TomG suggested. Thank you!


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