Removal of contact part of a segment | XM Community
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Hi,

I had a segment defined with 30 contacts for which a distribution was created.

I need to send a reminder in 2 days time but there is a request to delete one contact A to whom the invite was sent.

 

I deleted the contact A from the contact list.

Will the reminder still be sent to the contact A when I send a reminder to the distribution ?

 

Regards,

Neha Tank

Hello ​@Neha Tank,

If you have deleted the contact from the contact list then they wont receive reminder. Also the link which you distributed initially to contact A will also become invalid once you delete the contact from contact list.


Thanks ​@Sachin Nandikol for the confirmation.