Syncing question text back to Salesforce? | XM Community
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Hello and good afternoon from a snowy Sweden!

Is there a way for me to capture the question text from a survey and sync it back to a field in Salesforce? 

I would like to show the question text and then the survey response next to it so it’s independent on the survey question changing in the future. 

 

Thanks in advance

-Mattias

Good morning from a cold but sunny Sweden!'

Anyone know if this can be done, now that we are in 2024 and all? :)

 

Thanks in advance

-Mattias

Hi @MattiasM ,

The simplest route would be to pass back the single response report link to SF, but if you need a custom SF object containing the questions text, I think you’d have to create fields for both your questions and your answers and then fill them with the appropriate piped in text in your mapping.

Question: ${q://QID1/QuestionText}
Answer: ${q://QID1/SelectedChoicesRecode}

 

Hi @MattiasM ,

The simplest route would be to pass back the single response report link to SF, but if you need a custom SF object containing the questions text, I think you’d have to create fields for both your questions and your answers and then fill them with the appropriate piped in text in your mapping.

Question: ${q://QID1/QuestionText}
Answer: ${q://QID1/SelectedChoicesRecode}

 

Thanks for this @vgayraud - I’ll test it out in the coming week and let you know if I get it to work :) 

Thanks again!

-Mattias

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