Question about survey changes made in middle of survey distribution | XM Community
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Question about survey changes made in middle of survey distribution

  • 17 March 2019
  • 1 reply
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I added a "merge and loop" to my survey after a few people had already completed the survey. Now, the initial respondents' survey answers are not showing up in the export of the data - only the respondents' answers who took the survey after the "merge and loop" are showing up. I can see the initial respondents' responses when going into the data individually, but not when exporting the whole results. Is there a way to fix this?
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Best answer by KendraR 2 April 2019, 00:08

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Userlevel 6
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Hi, @Professor! I just wanted to jump in here and say that you may need to restore a previous version of your survey to see the data from the original respondents. In the future, I would suggest referring to our Editing Active Surveys support page for tips on how to make changes to your survey without affecting your data. As always, feel free to reach out to our Support Team if you have any further questions!

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