Survey Timestamps Timezone | XM Community
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Survey Timestamps Timezone

  • November 4, 2020
  • 1 reply
  • 5134 views
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Hi, my survey records the start and end time from users who take the survey. I have a few questions about the timestamps.
1) Is the timestamp based on users' local time zone?
2) Does the timestamp automatically adjust to time change.?
My profile was set to Mountain time. when my user in Seattle took the survey on Nov 1st, it was an hour off (7 vs. 6 o'clock)
I updated my profile to Eastern time. Now all the timestamps hours also shifted.

Best answer by LaurenK

Check out the following Qtip found on this support page, "The time zone used for all dates and times recorded in your Qualtrics account correlates to the time zone set in your Account Settings". If you have any follow up questions or are unsure about some of your timestamps, you'll want to reach out to our wonderful Support team, as they are best equipped to help!

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    1 reply

    LaurenK
    Former XM Community Team Member
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    • LaurenK
    • Former XM Community Team Member
    • Answer
    • January 27, 2021

    Check out the following Qtip found on this support page, "The time zone used for all dates and times recorded in your Qualtrics account correlates to the time zone set in your Account Settings". If you have any follow up questions or are unsure about some of your timestamps, you'll want to reach out to our wonderful Support team, as they are best equipped to help!

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