Tickets - Can I show a file uploaded in the Ticket itself? | XM Community
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I am using Embedded Data fields to help display key pieces of information in the ticket.

What can I do to get any files uploaded in the survey to display in the ticket view?

Right now the only time I see the files uploaded are if I view the "Show Full Record" - which can get lengthy to scroll through.



Suggestions?

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Hello @JSwiez ,



You can pipe in the file URL in the ED and pass this ED as ticket data.
Perfect! Thanks!

It doesn't show direct, but at least it is just a click away. Thank you so much!


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