Why my publised survey changed all the time when I opened it? | XM Community
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Thank you for helping me!



This is my survey Aircraft questions,but it changed all the time after I opened it. In this survey, I have three block, each of which has three questions, with a timer at the bottom of that block. For each block, only a question are randomly picked from three questions.



When I preview my survey it works pretty well, but when I published and opened it, sometimes it just jump my first two block and directly ask the third block question. How come?
can you share the screenshot of survey flow. check if you are not randomly selecting few blocks out of all.
Hey, @Leena! I'm sorry to hear that you are experiencing this. I would recommend that you reach out to our Support Team so that they can look into your survey setup with you! 😃

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