We coded a question in Javascript for our survey. Previously we've used this question with no glitches (it's the same one copied from a previous project.) Now, it's not showing up in the results files for our new survey even though it's being displayed to participants. I called Qualtrics support, and they confirmed that it's nothing to do with the survey logic, and directed me here.
FWIW, I also checked the previous surveys that have used this question (ones where we've downloaded the results with no problem) and all of a sudden, they're not showing it, either. I'm wondering if Qualtrics or JS had an update where they're no longer compatible?
I'd really appreciate any advice on the matter. Thank you!
Solved
Question with custom javascript code not displaying in results?
Best answer by TomG
Your function never saves any data to Qualtrics. If it is attached to a descriptive text question, the only way to save any data to Qualtrics is with Qualtrics.SurveyEngine.setEmbeddedData(), and that isn't in your code.
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