Is there a way to remove all bounced back email addresses at once ? | XM Community
Skip to main content
Solved

Is there a way to remove all bounced back email addresses at once ?

  • September 5, 2018
  • 9 replies
  • 270 views

Is there a way to remove all bounced back email addresses at once ? I have more than 500 and doing it one by one is not an option.

Best answer by sPham

Could you make a new contact list out of this?

Not sure if helpful, but as a workaround, you can download the email status into a spreadsheet format and filter out the bounced emails, then re-uploading it into a new contact list.
View original

9 replies

Sowrabh1993
QPN Level 5 ●●●●●
Forum|alt.badge.img+15
  • QPN Level 5 ●●●●●
  • 112 replies
  • September 18, 2018
Hi @Irina , Unfortunately there seems to be no way in deleting all the bounced back emails together.

  • Author
  • 9 replies
  • September 18, 2018
:((( Thanks for your reply.

christopeter
Level 2 ●●
Forum|alt.badge.img+1
  • Level 2 ●●
  • 57 replies
  • September 19, 2018
It can be done using API

  • Author
  • 9 replies
  • September 19, 2018
> @christxy said:
> It can be done using API

That's good news! Do you mind providing the instructions?

christopeter
Level 2 ●●
Forum|alt.badge.img+1
  • Level 2 ●●
  • 57 replies
  • September 19, 2018
Try downloading the distribution history, there You will see column stays and Flagg with email bounced.

  • Author
  • 9 replies
  • September 19, 2018
> @christxy said:
> Try downloading the distribution history, there You will see column stays and Flagg with email bounced.

Ok, sounds good. What next?

  • 8 replies
  • Answer
  • September 20, 2018
Could you make a new contact list out of this?

Not sure if helpful, but as a workaround, you can download the email status into a spreadsheet format and filter out the bounced emails, then re-uploading it into a new contact list.

christopeter
Level 2 ●●
Forum|alt.badge.img+1
  • Level 2 ●●
  • 57 replies
  • September 20, 2018
Yes using these email ids and applying vlookup keep only these in your original contact list and save it as bounced emails or any other name. I hope this make sense.

christopeter
Level 2 ●●
Forum|alt.badge.img+1
  • Level 2 ●●
  • 57 replies
  • September 20, 2018
You can then upload your contact list again which now will have only these id

Leave a Reply