Hello,
I've created a survey workflow that is triggered by an API call from our case management system (CMS). It works fine for email distributions, but not mobile. I think the problem is that CMS sends out the phone data out in a format that does not include the US country-code as the prefix: 1-XXX-XXX-XXXX.
Is there a way to reformat the phone number within the JSON Event task of the workflow so that it includes the US country code prefix?
Thanks for any suggestions.
JSON Event API - Phone numbers

Leave a Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.