There is a scenario where in I need to update survey metadata of an existing survey response. The fields that need to be updated are start, end and response date. The documentation states it cannot be changed. As the customer has provided feedback for previous quarter today, it is reflecting in this quarter in dashboard. Kindly suggest any way to change the dates. Thanks in advance.
Best answer by Rishabh_Singh05
Hi Neha,
There is no way for us to change these dates in Qualtrics as these are created by the system. There are however ways to create embedded data that can be used for dashboarding.
If this date can be added directly as a part of the file it would be easier to do compared to the above option. You can add a date embedded data as survey sent date or a quarter embedded data.
Please let me know if this works or if you have any other questions.
There is no way for us to change these dates in Qualtrics as these are created by the system. There are however ways to create embedded data that can be used for dashboarding.
If this date can be added directly as a part of the file it would be easier to do compared to the above option. You can add a date embedded data as survey sent date or a quarter embedded data.
Please let me know if this works or if you have any other questions.
I would always suggest/recommend using End date in the dashboard since Recorded date gets updated if ran a process to update data in critical situations. Also End date is usually the date when survey is completed whereas Recorded is the date when response is recorded. Incas of partial response, recorded date & end date will be different.
I still suggest changing to End date for dashboard.