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Scoring a Translated Survey


I translated a survey that has scoring for multiple categories into Spanish, but when I take the survey in Spanish the scoring doesn't work and everything shows up as if the questions were not answered. I can't figure out how to make the scoring work when the survey is taken in Spanish.

Best answer by LaurenK

Hi @ameliabrandt! If you have not yet already, I would recommend taking a look at this support page about Scoring. Otherwise, it sounds like your question may best be handled by our Support Team.
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2 replies

SaurabhPujare_Ugam
QPN Level 5 ●●●●●
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@ameliabrandt is it possible for you to provide a dummy QSF of your setup? Correct me if im wrong, are you saying that the score is not displayed at end of the survey? In that case you can go to scoring --> manage categories --> select your category --> and tick At the end of survey.

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • January 23, 2019
Hi @ameliabrandt! If you have not yet already, I would recommend taking a look at this support page about Scoring. Otherwise, it sounds like your question may best be handled by our Support Team.

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