Distribution email SUBJECT saved in Library not showing in Distributions tab data | XM Community
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Distribution email SUBJECT saved in Library not showing in Distributions tab data

  • October 18, 2023
  • 1 reply
  • 45 views

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Good day

I am preparing to send out a few survey invitations and their subsequent reminders.  When doing testing, I felt I could save time by saving the EMAIL SUBJECT to the Library so I just pull down the one that I need for each.  That worked fine as I prepared the emails and also worked fine in the test emails received.

BUT

When I look at the history on the Distributions tab, the Subject field is blank for those that I used the Saved Library Email Subject?!?!?!  So, to go back, it can’t be seen which one is which like I can for the ones that I actually typed in.  Glitch?  Thoughts?

When using Library saved Subject shows as blank on Distributions tab

 

1 reply

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1067 replies
  • October 19, 2023

I’ve never seen that before. i would reach out to Qualtrics Support and ask them to look into this issue.


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