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Google Group assign to a Ticket?
Is it possible to open a Ticket in response to a survey and assign to a Google Email Group?
Would it in turn allow anyone in that group to manage that ticket?
Or are we limited to one individual?
Do I have to load the Google Group names into the survey (a library of contacts?)
If so, how?
Best answer by YASH1T
@JSwiezJSwiez You can create a group in Tools-->Manage groups and create a group of individuals from Qualtrics users. and then you can assign ticket to this group
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+6@JSwiezJSwiez You can create a group in Tools-->Manage groups and create a group of individuals from Qualtrics users. and then you can assign ticket to this group
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