Is there a way to view the respondents who did not respond to a survey request? | XM Community
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Is there a way to view the respondents who did not respond to a survey request?

  • January 28, 2020
  • 5 replies
  • 3857 views

ChristinaK
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I want to see who didn't answer a survey request. I can't find how to do it. When I schedule a reminder email Qualtrics says they'll send the email to the unfinished respondents. I want to be able to pull out who did not respond. Thanks

Best answer by chenrie123

Go to your survey > Distributions > Emails > Drop-down arrow next to your distribution > Download History. It will produce a CSV export. The Status column will tell you who has done the survey or not.
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5 replies

  • 2 replies
  • Answer
  • January 28, 2020
Go to your survey > Distributions > Emails > Drop-down arrow next to your distribution > Download History. It will produce a CSV export. The Status column will tell you who has done the survey or not.

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  • QPN Level 2 ●●
  • 6 replies
  • March 16, 2021

Is there a way to view the respondents who did not respond to a survey request in a dashboard?



  • 3 replies
  • August 18, 2021

Did you ever get the solution to your question? I am trying to do the same exact thing. I would like to see all the distribution list in the dashboard that includes the status (complete/incomplete) column. Thank you for your help!


InessaG
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 410 replies
  • August 18, 2021

You need to map your Respondent Funnel into the dashboard as a source, and you can then report on this. Make sure that Respondent Funnel is enabled in your brand.


  • 3 replies
  • August 18, 2021

Excellent! In my research, I came across info on the Respondent Funnel. I was wondering if that would work! I am in the process of getting that activated!
Thank you!


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