What happens to 'intent to exit' intercepts on mobile devices? | XM Community
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What happens to 'intent to exit' intercepts on mobile devices?


ashrabstein
Level 1 ●
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Hi guys - I'm creating an 'intent to exit' intercept, and I know that this feature does not work on mobile devices. Does that mean that the intercept just won't show up on mobile devices or does it present itself differently? OR do I need to create an intercept for each device type (mobile and non-mobile)? Thanks!

Best answer by Mohammad_Ali_Merkle

Hi @ashrabstein The 'intent to exit' intercept won't be triggered on Mobile devices hence you need to create a separate Intercept for Mobile device.
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Mohammad_Ali_Merkle
QPN Level 1 ●
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Hi @ashrabstein The 'intent to exit' intercept won't be triggered on Mobile devices hence you need to create a separate Intercept for Mobile device.

ashrabstein
Level 1 ●
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  • Level 1 ●
  • 15 replies
  • August 2, 2018
Got it - thanks @Mohd_Shaikh_Ugam

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