Website Feedback Tab - Duplicate / Spam Answers | XM Community
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Website Feedback Tab - Duplicate / Spam Answers

  • February 15, 2023
  • 0 replies
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Recently, we started seeing duplicate responses coming through with the subsequent ones being marked as Spam. Qualtrics thinks producers are clicking on the tab multiple times, but this never happened in the past, and seems to happen frequently now. Has anyone dealt with this? What's really odd, is that the user can't even get to the tab unless they are logged into our portal. Super strange.

Any tips or advice here? I can provide more details, too.

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