Translation issue, Add Language button is not active. How to activate? | XM Community
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Michael_Cooksey
Administrator
27 days ago

Translation issue, Add Language button is not active. How to activate?

  • July 1, 2023
  • 1 reply
  • 138 views
M
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Hi All, 

In previous conversations, couldn’t find an issue related to Add a Language button. 

The button is not active, and I have no idea how to activate it. Almost search everywhere - no such case. 

I would much appreciate it if someone could share some good advice. Thanks!

 

E
Aanurag_QC
TusharDalwani
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    Eumetis
  • Aanurag_QC
    Aanurag_QC
  • TusharDalwani
    TusharDalwani

1 reply

Sachin Nandikol
QPN Level 6 ●●●●●●
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  • Sachin Nandikol
  • QPN Level 6 ●●●●●●
  • 464 replies
  • July 10, 2023

Hi @M.Ghazaryan,

This could be because of 2 reasons,

  1. I think ‘Language Translation’ is not activated in your tenant/system.
  2. This could be a temporary bug.

In both case i would suggest you to raise a Qualtrics support ticket and discus this issue with an support expert.

Let me know if this issue resolves for you.

 

Regards,

Sachin N

Sachin
E
1 person likes this
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    Eumetis

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