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Stop scheduled emails of dashboards with no responses


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My team configured a monthly email for a specific user role within Qualtrics for a dashboard. Users will receive a PDF version of the dashboard. They will only see responses associated to them due to the roles we assigned. There is a chance that users may not have any responses in a month. If this happens, said users will receive the email but no responses in the PDF. Is there a way to not send emails if there are 0 responses?

2 replies

Aggarwal
Level 4 ●●●●
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  • Level 4 ●●●●
  • 134 replies
  • January 2, 2025

You can control alerts but not email. 


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  • Level 6 ●●●●●●
  • 241 replies
  • January 6, 2025

@smoyer I am not sure my earlier response went through, however as a work around I typically look to set up notifications via workflow task instead.  You are able to pipe in some of the data and provide link back to dashboard. https://www.qualtrics.com/support/survey-platform/common-use-cases-rc/survey-tips-tricks/#CustomizedResponseReports


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