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Sending New Links

  • November 16, 2020
  • 1 reply
  • 3 views

Can I send a new link to a someone that has already been sent a link? They are getting error messages when they try to access the original link they were sent.

Best answer by LaurenK

Hi kwsavoy - if you have not yet already, we'd recommend checking out this support page about Retake Links. We'd otherwise recommend reaching out to our Support team, if you have not yet already, as there are a lot of settings that may cause an error message and they will best be able to assist in troubleshooting.

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LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • January 25, 2021

Hi kwsavoy - if you have not yet already, we'd recommend checking out this support page about Retake Links. We'd otherwise recommend reaching out to our Support team, if you have not yet already, as there are a lot of settings that may cause an error message and they will best be able to assist in troubleshooting.


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