Intercepts and Zones | XM Community
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I've been having issues since the UI update. Not only can I no longer find my old intercepts and creatives, but I don't see where I can set the zone for my intercept. Suffice to say, new intercepts have not been working for me.



So my question is, where is this stuff?
You're going to want to reach out to support. No stuff should have disappeared.



I will say the new UI made it hard to find. The only small tip I can give is to make sure that you're selecting the "App/Feedback" project from the main projects page, not the survey. I had named all my surveys and Intercept projects the same thing- when the UI was separated it was an easy way to make sure I was linking the right stuff. When the UI combined them all to the projects page it made it so I frequently was clicking the wrong thing.



That being said- creatives should not have disappeared. How frustrating!

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