Hi everyone,

We’re looking to connect with fellow CX professionals in business aviation, yacht, luxury automotive, heavy machinery, or any other niche industries to learn how you're leveraging Qualtrics to collect feedback and engage with your customers.

Given the low volume of customer insights typical in our sectors, we’re eager to benchmark and explore creative ways to maximize value from every touchpoint. Here’s a brief summary of some of the things we have done using Qualtrics.

• Mapped out the full customer journey
• Automated survey distribution across key journey stages
• Launched an annual product survey
• Built feedback notifications and dashboards

We’d love to hear how others are approaching this. What’s working for you? Any unique strategies, metrics, or integrations that have helped you drive impact?

Drop your experiences, tips, or even challenges below — let’s learn from each other!

Thanks in advance,
Jake Stoddard