Multiple Contact List Adds From One Survey | XM Community
Question

Multiple Contact List Adds From One Survey

  • 12 January 2021
  • 4 replies
  • 68 views

Badge +1

Hello - Hoping someone can help me out here. What we would like to achieve is to add multiple rows to a contact list from one survey. For example, a survey that has 5 questions - each question is a form response with name and email fields. Upon completion, we would like to add each of those responses to a contact list as their own row/contact.


4 replies

Userlevel 7
Badge +21

This can easily be achieved in the Actions tab. More details here

Badge +2

Hello ahmedA
Could you explain further how this can be achieved? I'm having the same question posed but am only seeing a task to add 1 contact. I'm using a Side By Side question with 1 column that allows for 2 entry fields per row. I'd like to turn each row into a new contact.
The question
Screenshot 2022-11-22 141957.png
Thank you!

Userlevel 7
Badge +21

Have you gone through the support page I linked above? If not, please start there.
What you'll need to do is to basically create multiple tasks in your workflow for each row.

Badge +2

Thank you. I was missing the multiple workflows, one per each row to get this working.

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