Error Merging Existing Contacts | XM Community
Skip to main content
Question

Error Merging Existing Contacts

  • March 21, 2025
  • 1 reply
  • 7 views

AlanT
Level 1 ●
Forum|alt.badge.img+7
  • Level 1 ●
  • 3 replies

I’m trying to merge my existing contacts. Some do merge but many do not because I get an error saying some clients have more than 500 duplicates. I’m wondering is there a way to find the ones that have 500+ without downloading the entire list, which could take a very long time? Is there something else I could do. 

Thank you,

Alan Traverse

1 reply

AlanT
Level 1 ●
Forum|alt.badge.img+7
  • Author
  • Level 1 ●
  • 3 replies
  • March 21, 2025

I figured this one out. There is a sort button at the top of the page that I did not see.


Leave a Reply